Our customers service

 

The satisfaction of our customers is in the heart of our preoccupations

To satisfy at best the expectations and needs of our customers in terms of products and services, we apply a initiative quality initiative to all the aspects of our activity: 

¨ the production process  is subject to a strict follow-up and numerous controls,

¨ we work with reliable partners recognized nationally and internationally, 

¨ our products are subject to numerous tests before to leave our production workshops and have a 2-year guarantee (excluding consumables),

¨ a technical support is available if necessary.

 

 

 

 

We included on our site the most important information concerning our products. It is possible yet, that questions remain unanswered. In that case do not hesitate to contact us. We can be cantacted per phone, fax, e-mail or post, all this information being available on the page "contact". 

 

Already a customer ?

To answer at best your demand, we advise you, when contacting us, to communicate us the device number of your product.

He appears on your invoice, on the back of the cardboard box and on the charger. It consists of 6 figures preceded by the mention NS and by the name of our company.

Customers service